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CCA Standard Operation Procedures

Discussion in 'Combine Civil Authority' started by Strategic, Oct 29, 2018.

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  1. Strategic

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    Sovereign City Eighteen
    Combine Civil Authority
    Civil Security Administration


    <::|| Standing Operating Procedure ||::>
    Contents:
    Preface - IC vs. OOC
    P.1 - In Character
    P.2 - Out of Character
    Annex I – General Information
    1.1 - CCA Laws & Regulations
    1.2 - Terminology
    1.3 - Ranking structure
    Annex II – Daily Operations
    2.1 - Contraband Designation
    2.2 - Reactive vs. Proactive Patrol
    Annex III – Metroplex Overview
    3.1 - District One Overview
    3.2 - Nexus Operating Procedure
    3.3 - District Two Overview
    3.4 - District Three Overview
    Annex IV – Squad Information
    4.1 Unit Hierarchy
    4.2 Squad Descriptions & Jurisdiction
    4.3 Unit Certification
    4.4 Commendations
    Annex V – Uniform Standard
    5.1 Summary of Uniform Standards
    5.2 Unit Armament
    5.3 Equipment Maintenance
    5.4 Acquisition of Goods
    Annex VI – Tactical Information
    6.1 - Formation Overview
    6.2 - Rules of Engagement
    Annex VII – Radio Use
    7.1 - Radio Etiquette
    7.2 - Ten Codes
    Annex VIII – Ration Distribution
    8.1 - Ration Distribution Overview
    8.2 - Distribution Set up & Shutdown
    8.3 - Unit Assignments
    8.4 - Citizen Interaction
    Annex IX – Detainment
    9.1 Detainment Overview & Guidelines
    9.2 Detainee Transport
    9.3 Detainee Admittance Procedure
    9.4 Short-Term Detainee Protocol
    9.5 Long-Term Detainee Protocol
    Annex X – Summary & Conclusion
    10.1 - Acronyms​
     
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  2. Strategic

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    PREFACE
    P.1 - In Character:
    The following information has been consolidated and is considered pertinent and essential information for the success and survival of all CCA units. Knowing the information within will be required for advancement from Recruit to Ground Unit status. If is your responsibility to be knowledgeable of all the information contained within this manual. Units who fail to meet minimal standards in basic knowledge of this document may face administrative reprimand.
    P.2 - Out of Character:
    Your primary job as a unit within the CCA is to stimulate and enhance role play for the citizen faction. You set the example for the new players of the server through your actions and your behavior as generally you are the first interaction a new player will have. Thus it within your job description to be open-minded and creative as all factions will invariably continue to evolve. But first you must be acquainted with the bare essentials of how to communicate with each other inside the faction, primarily over the radio. All units should understand that you are essentially tools for roleplay development. Your job is not to always win every single situation placed before you, nor are you to lose every situation. While this guide is very extensive and covers almost all aspects of the CCA, please bear in mind your character should still act out their own personality, and that utmost loyality and devotion to the Union and its goals can be detrimental to character development.
    ANNEX I - General Information
    1.1 - Laws & Regulations
    1.1-1: Misconduct & Punishments
    - Misconduct
    - Aggravated Misconduct
    1.1-2: Operations Regulations
    - District Two
    - Canals
    - Outlands
    1.1-3: Undercover Unit Protocol
    - Off-Duty
    - Undercover
    1.1-4: Informant Handling Protocol
    - Informants
    - Informant Contract
    1.1-1: Misconduct & Punishments
    Misconduct: Any action unbefitting of a CCA working under contract for the CCA. Violations that fall under misconduct are punishable by demotion and in aggravated circumstances, deservicement.
    The following constitute offenses of Level 3 Misconduct; Punishment: Physical Discipline, Verbal Warning.
    • Behavior that interferes with an officer's duties that causes distress and/or panic amongst the CCA or civilian populace.
    • Egregious violation of radio protocol; any act where an officer transmits excessive vulgarity, barring excited utterances and situations of duress.
    • Excessive use of non-lethal force unto non-combative civilians.
    • Unnecessarily disturbing public order.
    • Disobeying orders from a direct superior. Ex. Recruits disobeying a Unit's orders.
    The following constitute offenses of Level 2 Misconduct; Punishment: Physical Discipline, Verbal Warning, Demotion.
    • Multiple Level 3 Misconduct violations.
    • Inappropriate use of lethal force.
    • Usage of unauthorized weaponry one tier above rank. Ex. Recruits using pistols without authorization.
    • Disobeying direct orders from a superior. Ex. Recruits or Units disobeying an SqL's orders.
    The following constitute offenses of Level 1 Misconduct; Punishment: Demotion, Deservicement.
    • Excessive use of lethal force.
    • Egregious violations of Level 3 & 2 Misconduct levels.
    • Usage of unauthorized weapon two tiers above rank. Ex. Recruits using SMGs without authorization; Units using advanced weaponry without authorization.
    • Subverting the authority of a commanding officer.
    Aggravated Misconduct: Any conduct found to be unbefitting of aCivil Protection officer that also exceeds the statute set forth under Misconduct with mandatory minimum sentencing of demotion with each offense.
    • Actively subverting the authority of a commanding officer with the intent of gaining rank within the CCA.
    • Intentionally and knowingly using non-lethal force against another officer of the Union without authorization.
    • Assault of a fellow CP Unit.
    • Sexual Assault.
    • Unauthorized taking & possession of goods belonging to the Union.
    • Inciting civil unrest through direct negligent action or orders.
    • Entering non-authorized areas with intent to defame or deface Union property of objectives.
    • Conspiring with known Malignants; with or without the intent to cause harm to the Union or its assets.
    • Placing fellow Civil Protection units in unnecessary loss-of-life situations.
    1.1-2: Operations Regulations:
    District Two Patrol Protocol:
    District Two: A term allocated to the industrial district of each precinct, often synonymous with criminal, anti-civil and resistance activity. As such regulations must be enforced to ensure sociostability as a first priority, the second being safety of CCA personnel.
    Patrol: District Two patrols must fall under the proactive policing strategy and must be cursory patrols. To edify, these patrols must not extend to business, industrial facilities or housing blocks in the area. The patrol teams must consist of at least two officers, both of which are armed. District Two patrol teams must announce their intentions over the radio prior to patrol. If they believe the radio is compromised, they must inform two other members of the CCA. District Two patrol teams must check in over radio every five minutes. If the patrol runs into hostiles, they are to immediately break contact and to report all intelligence of their encounter to their superiors.
    Raids: District Two raid teams must consist of four Military Policemen with a one tier arsenal upgrade. They must be operating off of actionable intelligence in reference to the location, number, firepower or general unit strength of the opposition they seek to locate; either to capture or eliminate. Raids require Corporal authorization, and are generally carried out by the CSC or Overwatch.
    Reconnaissance: District Two recon teams are to commit to non-aggressive reconnaissance patrols in the efforts of gathering information as to the location, unit strength and number of potential hostiles reported to them by reliable sources. As such, they too require actionable intelligence to deploy into District Two. They may also be upgraded to an aggressive stance patrol under exigent circumstances. Ex. Reacting to contact and aggression. Recon Team Deployment Requires Officer Authorization.
    Canals Protocol
    Canals: Capital City's outermost infrastructure, housing a labyrinth of canals to which it earns its name. Housing only a light presence of CCA personnel, the canals has been known to be a fallback point for refugees and resistance.
    Outposts: Military Police may construct and maintain an outpost so as to maintain a presence in the area. If they are engaged, they must report in and break contact. Outposts must contain at least two Military Policemen at all times.
    Canals Raids: These teams must consist of at least six Ground Units, no recruits. Each unit must carry an SMG and a flare gun. If the team is wiped out, they may be reinforced one time, if they are wiped out again they must retreat back to the city. Requires High Command authorization to deploy to the canals; or Officers in the absence of High Command on the roster.
    Canals Recon: Recon teams must be non-aggressive and do not have the ability to switch into an aggressive stance. If they run into contact, they are to break contact immediately and report. Requires Officer authorization to deploy.
    Outlands: A location external to Sector 17. Due to the locale and circumstances, the CCA has no authorization here. All operations are handled by the HAD branch of the Universal Union. Any Military Policemen identified in the caves area is assumed to be rogue and shall be treated as an armed malignant. Captured units who are transported to the outlands will not be negotiated for their capture, they are to be recorded as killed in action and a bereavement fund will be transferred in their NOK's account. In the event of an escape from captors and re-entry into the sector. All previously captured units shall be turned over to the Intelligence squad immediately for further processing and data collection.
    1.1-3 Undercover / Off-Duty Unit Protocol
    Recruit's, Privates and Officers may go off-duty and travel outside the Nexus. Off duty units are to remain within the city. While a Military Policemen is never truly off-duty, their authority and jurisdiction is limited whilst non in uniform. Off duty units may only carry zip-ties. If they are found carrying any firearms, explosives, or other UU sanctioned devices not allowed they will be charged with Level One Misconduct. HC & Officer authorization may be obtained for regular usage of off duty weapons but will rarely, if ever, be granted.
    Due to the nature of their positions, any Intel unit deemed suitable by their Squad Leader may carry any loadout that is REQUIRED to fulfill their duties. Failure to comply will result in immediate termination from the CCA and relocation to Nova Prospekt.
    1.2 - Terminology
    Codewords are the first and foremost level of Communication Encryption the Union has available. Simple, easy to remember and ever effective, these Codewords take precedence over plain speech.
    • Anti-citizen: A citizen committing a petty crime.
    • Airwatch: Aerial Units (Typically recon drones. Includes Helicopters, Scanners and Manhacks)
    • Amputate: The act of ending one’s life.
    • Malignant: A citizen committing a serious crime.
    • Biotic: Vortiguant.
    • Biosignal: The heart monitor built into the standard Metropolice uniform.
    • Block: Residential apartment building.
    • Bodypack: Body Armor
    • Bouncer: Enemy Grenade
    • Boomer(s): Aerial Combat Units (Gunships, Dropships and Helicopters)
    • Cauterise: Cut off
    • Containment Shield: Forcefield
    • Clamp: To establish defensive fortifications (combine barricades) with the intention to restrict or control movement in or out of a structure or area.
    • Detain: To secure a suspect inside of a detention facility.
    • Metroplex: A large city consisting of multiple districts.
    • District: A section of the city in regards to the level of Sociostability presence.
    • Exogen: Antlion.
    • Expunge: Eliminate
    • Extractor: Friendly Grenade
    • Flare: Grenade
    • Hurricane: Priority Objective
    • Outbreak: Heavy contact. When spoken 3 times in rapid succession, indicates intense duress ("Outbreak, outbreak, outbreak!").
    • Priority Objective: Person(s)/Item of importance.
    • Malcompliance: The act of not obeying a Sociostability Unit.
    • Maintain: To secure and safeguard an area from active threats.
    • Sociostability: The level of complacency that the civilian populace is on.
    • Parasite: Headcrab.
    • Necrotic: Zombie.
    • Virome: (Fast) Zombi
    • Isolate: To remove from general public.
    • Viserater: Manhack.
    • Restrictors: Thumpers.
    • Overwatch: To maintain an elevated position; To cover.
    • Probe: Investigate/Recon
    • Sterilizer(s): Autonomous defense.
    • Flash: Flashbang.
    • Ripcord: Retreat/Immediately leave the area.
    • Verdict: Ammunition/Sentence or judgment given by a Civil Protection Unit
    1.3 - Ranking Hierarchy
    HC:
    High Command, highest form of authority within the CCA
    FC: Field Command, second highest form of authority within the CCA
    CpT: Captain(s), overseer of the Combine HAD in the region.
    CmD: Commander(s), commander of the CSC in the region.
    DeL: Deployment Leader(s), leaders of the CCA in the region.
    ElU: Elite Unit(s), specialized units with enhanced training, used to bolster and coordinate teams.
    SqL: Squad Leader(s), leaders of local squadrons.
     
    #2 Strategic, Oct 29, 2018
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    ANNEX II - Daily Operations
    2.0 - Standard Conduct

    Within every Unit's patrol, one is always expected to act impartially and impersonal. There are always times where an Unit may encounter a situation which may evoke an emotional response, but he must remember that any public display of emotion or personality exposes himself as an identifiable target.
    2.1 - Contraband Designation
    Level 1 Offences

    These offences directly harm or endanger the Metroplex or the Union itself and may result in an extended loyalty reinforcement session or in revocation of the perpetrator's citizenship.
    • Capital Malcompliance - Intended evasion of detainment or apprehension.
    • Assault Level 1 - A violent act against a Universal Union representative that renders the victim necessitate of medical assistance.
    • Assault Level 2E - Repetition of a Level 2 Assault.
    • Homicide - Successful or attempted killing of any citizen.
    • Policide - Any offence targeting the political structure of the metroplex.
    • Possession of Level 1 Contraband - Possession of a Class 1 Contraband item.
    • Trespassing Level 1 - Unauthorized entry into the Nexus.
    • Unauthorized Procreative Activity - Engaging in a sexual intercourse with another citizen, self-stimulation.
    • Physical or Mental Imperfection - An individual’s inability to perform daily duties on their own due to con-natural or gained disabilities.
    • Disruption of Progress - Intentionally damaging Universal Union property to disable its service.
    Level 2 Offenses
    These offences negatively affect daily routines of the metroplex and may result in detainment, loyalty reinforcement sessions and/or immediate re-education.
    • Accomplicity - Aiding a criminal act in any shape or form.
    • Malcompliance Level 2 - Major non-cooperation or defiance expressed to Universal Union personnel and/or their orders.
    • Trespassing Level 2 - Unauthorized entry into a restricted Union area or the sewer system.
    • Theft - Gaining another citizen’s possessions without their consent.
    • Assault Level 2 - A violent act against a Metropolice Force unit or civil organization personnel, or 1 against another citizen that renders the victim necessitate of medical assistance.
    • Assault Level 3E - Repetition of a Level 3 Assault.
    • Possession of Level 2 Contraband - Possession of Class 2 Contraband item.
    • Distribution of Contraband - Selling or transferring contraband to another entity.
    • Socioside - A general act against the metroplex society or its policy.
    • Conspiracy - Verbal or physical defamation of the Universal Union.
    • Illegal Consumption - Voluntarily intoxicating self with any beverages or mind-altering chemicals.
    • Inaction - Failure to report a witnessed crime.
    Level 3 Offences
    These offences negatively affect other metroplex occupants and may result in detainment or a minor loyalty reinforcement session. If acceptable, the officer may dismiss the perpetrator solely with a verbal admonition.
    • Malcompliance Level 3 - Minor non-cooperation or defiance expressed to Universal Union personnel and/or their orders.
    • Trespassing Level 3 - Unauthorized entry into a property owned by another citizen, loitering in front of the Nexus entrance.
    • Assault Level 3 - A violent act against another citizen that doesn't render the victim necessitate of medical assistance.
    • Possession of Level 3 Contraband - Possession of Class 3 Contraband item.
    • Audio Violation - Vocal disruption of the public order.
    • Mobility Violation - Running or Jogging in any area.
    • Public Display of Affection - Hugging, kissing, holding hands or other romantic acts that are not classified as Unauthorized Procreative Activity.
    • Abuse of Union Technology - Spamming/unapproved usage of combine request devices.
    Class 1 Contraband Items:
    Projectile Weaponry
    Explosive Devices
    Pre-Union Motor Vehicles
    False or Forged Identification
    Possession of another citizen’s Identification
    Large scale quantity of any Level 2 Contraband Item
    Universal Union or Civil Protection grade equipment
    Class 2 Contraband Items:
    • Non-union distributed electronic devices/components
    • Non-Union distributed narcotics or intoxicants
    • Blunt Force Weapon
    • Radio communication devices
    • Restraining devices (e.g. zip-ties, chains)
    Class 3 Contraband Items:
    • Non-Union distributed clothing (Trenchcoats, Handmade Clothes, Modified uniforms/clothes)
    • Any item which conceals a citizens identify
    • Non-Union distributed books
    • Non-Union distributed food articles
    • Non-Union distributed documentation
    *All Non-Union distributed items can be left up to officer discretion on whether to enact judgement towards offender*
    2.2 - Proactive vs. Reactive Patrol
    Proactive/Preventative Policing:
    Typically this strategy consists of patrols of areas that have proven problematic in the past. These include regular stops and questioning of citizens, and if reason arises, searches and interrogations. An example would include patrolling primary passageways on the streets of District Two where muggings and assaults have taken place.
    Reactive Policing: While not considered a solid strategy, it is simply the act of responding to calls for service, either by other units or by citizens with CR devices. This can be a useful strategy simply through its denial in a certain area, either as punishment to the populace or risk management for units.
    Checkpoints: Establishing clamps or other defensive fortifications in crucial areas of transit in an effort to either restrict or control the flow through the area. Allows an opportunity to record consistency of certain citizen’s passage through areas of criminal propensity. Can also be an opportunity to stop and detain citizens who have been flagged for interrogation. Checkpoints should not be used to restrict access unless there is very good reason to do so.
     
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    ANNEX III - Metroplex Overview
    3.1 District Overview -
    Within every Metroplex, you will generally encounter three districts. Each district is classified on a scale of one to three regarding the potential threat level that is present. District One is considered fully under CCA control, and is the highest security area outside of the Nexus. Generally speaking, the Union assets, loyalist programs, and distribution center would be located in this district. District Two would be the first district where, as a Civil Protection unit, you would start to pair into groups for patrol and tend not to travel alone or linger. District Two is known to house multiple CWU warehouses and SMU access points, it is also known for individuals with criminal records to congregate. Lastly, District Three is considered the least patrolled area of any Metroplex. Within this district, you would not find any Union sanctioned facilities nor have any standard patrol from the CCA. This district is known to house a large group of Malignants & anti-citizens.
    3.2 - Nexus Operating Procedure
    At all times during a shift, units must uphold the highest level of security when entering and exiting the Nexus. The nexus is to be constantly surveyed throughout the shift to avoid having any citizen or unwanted individuals gaining unauthorized access.
    3.3 - District Two Overview
    Refer to Annex 1.1-2
    3.4 District Three Overview
    Refer to Annex 1.1-2
     
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    ANNEX IV - Squad Information
    4.1 - Unit Hierarchy
    Due to the political nature of the Universal Union, the Civil Protection branch is divided into a strict hierarchy as to maintain a primary chain of command for all ground units. Overseeing total control of a sector are Captains and Commanders.
    Captains - The primary leaders of the Combine occupational force. The Captain, or CpT, in modern terms would be the generals of an army. A CpT has total control over everything that happens within the Overwatch. A CpT can also at any time issue an Autonomous Judgement Waiver if he so feels Sociostability is unretrievable.
    Commanders - Responsible for reporting the day-to-day operations of the Civil Protection to the CmD. A Commander, or CmD, acts as a middle management figure that makes nearly all determinations on how the Metroplex should operate. This unit is given complete control of the CSC and at any time can move units around as he so desires. Reporting to a Captain are Sociostability Field Command. This Field Command is made up of Officers commonly called an OfC.
    Elite Unit - Commonly refereed to as an ElU on rank, are elite shocktroopers that hold the most authority within the CCA. These Elite Units are responsible for daily operations and hold the most authority during raids or investigations. Most Elite Units are generally caught spending their time observing, leading, and training units, as well as leading checkpoints, raids, and investigations. At this level, Elite Units have the ability and jurisdiction to revoke citizenship of any citizen in the Metroplex, as well as induct recruits into their squad. Elite Units are merely Ground Units who have expressed enough initiative to be taken into account as a leader. They are given a much bulkier loadout along with newer technology and armor.
    Squad Leaders - Commonly refereed to as SqL, these officers have proven themselves as capable squad coordinators and teachers. Though their loadout is similar to that of a Ground Unit's, they are capable of forming patrol squads.
    Ground Unit - The ground unit is the grunt of the CCA. A ground unit’s day generally is spent patrolling a beat, interacting with citizens, or resolving disputes around the city. These are the units that are generally seen around the city, or in groups at the street corner. Their primary responsibility is to provide a visible, and physical presentation & enforcement of Universal Union laws and regulations, as well as being the bulk of the workers for menial labor within the UU. Ground Units haul the supply crates, drive the equipment trucks and run the background checks.
    Recruits - The newest additions to any CCA are the Recruits. These are hopeful citizens that have made the transition into being the one being beat, to the one doing the beating. Recruits are selected from a pool of applicants upon which time their history, sociostability status, and physical performance are scrutinized. A recruit can expect to be doing all the work that a normal ground unit wouldn’t want to do. During this phase, recruits are expected to absorb as much knowledge as they can.
    4.2 - Squad Descriptions & Jurisdictions
    Within every branch are a multitude of squads that intermingle. Currently in City 18, there are two squads: ECHO and HELIX.
    ECHO
    - The designated reconnaissance and intelligence collection branch of the CCA, and only spec-ops squad. ECHO squad’s primary role is intelligence collection and gathering. These units work in uniform and in an undercover aspect to collect evidence or intelligence of specific targets that are deemed threats to the Universal Union. Although they are considered a Civil Protection squad, they will rarely be seen patrolling a beat or harassing citizens about some minor infraction. Due to the sensitive nature of this position, standard uniform and equipment regulations are generally more lax and allow for a wider range of use when it comes to a unit’s loadout.
    HELIX - This is your basic Civil Protection squad, most units fall under this category. HELIX should act in a cohesive fashion to enforce Universal Union laws and regulations. HELIX is considered to be the ones who do majority of all interactions within the Metroplex with the civilian populace.

    4.3 - Unit Certification
    Currently, there are two public certifications a ground unit can obtain. These two are Medical, and Engineering.
    Medical - [​IMG] - The medical certification can be obtained by going through a series of training courses with the Medical Unit. This course is intended to test ones medical knowledge as to accurately determine their competency in a medical emergency. Although prior knowledge is not required to attend the certification course, it is highly encouraged.
    Engineering - [​IMG] - The engineering certification can be obtained by going through a series of training courses with the Engineering Unit. This course is intended to test ones engineering knowledge as to accurately determine their competency in the field. Although they are not required to work under pressure as the medical certified units are. An engineer can be called to deal with a wide range of technical issues such as: CCA System Communications, Equipment Repair & Maintenance, or even structural surveys.
    Engineering Officer - [​IMG]- The Engineering Unit is hand-picked by High Command.
    Medical Officer - [​IMG] - The Medical Unit is hand-picked by High Command.
     
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    ANNEX V - Uniform Standards
    5.1 - Summary of Uniform Standards

    All ground units under the jurisdiction shall be required to wear the assigned uniform as set forth by Universal Union standards. This uniform is used for a manner of distinguishing Civil Protection individuals from other citizens within the district.
    5.2 - Unit Equipment
    Due to the requirement to maintain conformity, all CCA are outfitted with the same uniform and equipment. The list below is deemed to be standard issue items, and any deviation may be grounds for disciplinary action. Specialised equipment - such as high explosives and Assault Rifles - may be recquisitioned if authorised by High Command.
    Recruit:
    • 1x - Black or Gray Insulated Trench Jacket
    • 1x - Green or Gray Insulated Trench Pants
    • 1x - Black Undershirt
    • 1x - Set of Black Insulated Leather Boots
    • 1x - Black, Red, or Gray Kevlar Vest
    • 1x - Utility Belt and Utility Pouch
    • 1x - Enhanced Gasmask
    • 1x 1,200v Stunbaton w/ variable settings.
    • 2x Sets of Metal Handcuffs
    • 1x IFAK
    • 1x RT-SHM1 Handheld (Shoulder-mounted) radio
    Ground Unit:
    • 1x - Black or Gray Insulated Trench Jacket
    • 1x - Green or Gray Insulated Trench Pants
    • 1x - Black Undershirt
    • 1x - Set of Black Insulated Leather Boots
    • 1x - Black, Red, or Gray Kevlar Vest
    • 1x - Utility Belt and Utility Pouch
    • 1x - Enhanced Gasmask
    • 1x 1,200v Stunbaton w/ variable settings.
    • 2x Sets of Metal Handcuffs
    • 1x IFAK
    • 1x RT-SHM1 Handheld (Shoulder-mounted) radio
    • 1x 9mm USP Match Pistol
    • 1x 9mm MP7
    Squad Leader:
    • 1x - Black or Gray Insulated Trench Jacket
    • 1x - Green or Gray Insulated Trench Pants
    • 1x - Black Undershirt
    • 1x - Set of Black Insulated Leather Boots
    • 1x - Black, Red, or Gray Kevlar Vest
    • 1x - Utility Belt and Utility Pouch
    • 1x - Enhanced Gasmask
    • 1x 1,200v Stunbaton w/ variable settings.
    • 2x Sets of Metal Handcuffs
    • 1x IFAK
    • 1x RT-SHM1 Handheld (Shoulder-mounted) radio
    • 1x 9mm USP Match Pistol
    • 1x 9mm MP7
    5.3 Equipment Maintenance
    Due to the sensitive nature of all items issued by the Universal Union, any ill-suited or broken equipment shall be turned into the Engineering Department or Quartermaster for replacement. At no time should any unit try to repair their own equipment unless they are authorized to do so. Although unit’s are not authorized to repair their own equipment, they are required to maintain an acceptable level of cleanliness of equipment.
    5.4 - Acquisition of Goods
    Throughout a Unit’s daily operations, they are likely to come across a large-scope of items from non-authorized sources that would not be deemed acceptable for daily use by any ground unit. Failure to turn in any contraband will be grounds of administrative discipline depending on level of severity. To properly request non-standardized equipment, ground units are encouraged to submit an “Equipment Acquisition” form. This form should be filled out in entirety and submitted to either Field Command or a Union Quartermaster for processing of request.
     
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    ANNEX VII - Radio Use
    7.1 - Radio Etiquette
    To ensure a message is clearly and quickly relayed to fellow ground units; a short-form version of speech has been adopted in code form. The codes described in this SOP are considered standard and required information by the CCA. At any time during the use of the
    CCA radio frequency, all units are required to present a calm, professional demeanor in their speech as to not indicate any tribulations from those that may be listening. All units shall only use the radio for CCA specific needs, any idle chatter or vulgar language shall be deemed “excessive / inappropriate radio use” and may be subject to be committing a Level 3 Misconduct.
    7.2 - Radio Codes
    The following codes are generally adopted codes to indicate your message in a shortened form to all those on the radio frequency. These codes are considered required knowledge for all CCA units. Although there are a numerous amount of other radio codes that can be used, only those listed in the SOP shall be enforced by the Union. Although these codes are not all -encompassing, Field Command units may mandate the use of additional codes for situational specific circumstances.
    • 10-3: Cut radio chatter/Shut Up!
    • 10-4: Confirmed last message.
    • 10-7: Off-Duty
    • 10-8: On-Duty
    • 10-20: Location/ AKA ‘20
    • 10-25: Meet at Location.
    • 10-44: Possible mental subject.
    • 10-50: Patrol/On Patrol
    • 10-107: Disturbance
    • 10-108: Man down!
    • 11-98: Officer requires assistance. (Non-Emergency) Meet @ location.
    • 11-99: Officer requires immediate assistance. (Emergency)
    • 34S: Shots Fired/Unknown location unless specified.
    • 647-E: Anti-Citizen/Malignant
    • 404 (Zone): Civil Disorder
     
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  8. Strategic

    Strategic Sicko Mode
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    ANNEX VIII - Ration Distribution
    8.1 - Ration Distribution
    A fundamental part of any successful Metroplex is a productive and compliant civilian populace. To ensure an orderly populace, the Union has sanctioned standardized nutritional parcels dubbed, “Rations”. These nutrition parcels can distributed at a Distribution Center, that is centrally localized within the walls of the city. Ration distribution shall occur at the 0900, 1200, and 1700 hours. Standard protocol when establishing a ration distribution cycle are as follows:
    • Radio for authorization to enact a ration cycle.
    • Authorization can be obtained from a Field Command unit to enact a ration distribution. In the event of an absence from a Field Command unit; Ground Units can authorize Ration Distribution.
    • Once authorization is obtained; assemble the basic distribution team of 3 ground units. Unit assignments can be found under section 8.3
    8.2 - Distribution Set up & Shutdown
    The primary starting point to all Distributions begin at the point of authorization from a Field Command, or direct subordinate, unit. After approval has been acquired, an appropriate squad of units shall proceed to the pre-designated Distribution Location to begin set-up procedures.
    8.3 - Unit Assignment
    Each time a distribution has been authorized, ground units shall either wait for assignment from Field Command, or converse between themselves to assign distribution positions. There are three positions that must be filled to be reach the required minimum, they are: Distribution Officer, Line Liaison, Crowd Control.
    • Distribution Officer - The Distribution Officer is responsible for the physical act of distributing the ration parcel. This unit will stand in the distribution booth and inquire on the citizen’s Name & Civilian Identification Number (CiD). Upon receiving this information from the citizen, the Distribution Officer shall proceed to check loan status.
    • Line Liaison - The Line Liaison has the responsible to maintain sociostability within the Distribution que. At all times, the Line Liaison shall be patrolling the length of the line to make sure all citizens are complying with the following requirements: 1. All citizens are facing forward. 2. All citizens are not talking in a vocal tone higher than a whisper. 3. Citizens are not wearing any unauthorized clothing. The Line Liaison shall work closely in hand with the Crowd Control unit to make sure no citizens act in a manner renounced by the Universal Union.
    • Crowd Control - Lastly, the Crowd Control unit is responsible to maintain control of the entire distribution center sociostability. The unit assigned to this position shall take a position in which they can easily see all citizens that are currently within the center. This unit shall continually observe all citizens that enter and exit the center to make sure no threat comes to first; Union property then Civil Protection life, and lastly Civilian populace.
    8.4 - Citizen Interaction
    The primary objective during a ration distribution is to adequately feed all citizens under the supervision of the CCA. From the moment a citizen enters the distribution center, to the moment they leave, all citizens are to be under direct scrutiny from those assigned to distribution duty. Although all citizens are to be kept quiet; at any time a Line Liaison or Crowd Control unit may inquire on a citizen’s day-to-day actions or their plans after acquiring their ration. Contrary to standard procedure of minimizing citizen interaction in a non-supervisory directive, units may be allowed to interact with citizens in such a role as to possibly inquire information.
     
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  9. Strategic

    Strategic Sicko Mode
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    ANNEX IX - Detainment Protocol
    9.1 - Detainment Overview
    Although every Metroplex strives to reach a zero detainment level goal, it is generally never going to happen. Detainment is a place to isolate citizens that are causing troubles to the cities Sociostability. Generally located within the nexus in a medium-security area, detainment can used for almost any purpose the Union needs it for.
    9.2 - Detainee Transport
    When transporting a citizen for detainment, safety for the Military Policeman is foremost, followed by Union property. To ensure the safety of both parties, all detainees shall be restrained with their hands zip tied behind their back. Prior to entering the Nexus, or a high-security area, all citizens must be thoroughly searched to ensure there are no devices that may damage Union property or operations. After a citizen has been searched thoroughly, an officer shall guide the citizen to detainment using the shortest available route. NO CITIZEN SHALL BE ALLOWED TO MOVE THROUGHOUT THE NEXUS UNATTENDED. In the event the shortest possible route is not available or an article of interest to the Union is blocking the shortest route. It is advised to either wait until such a route becomes available, or relocate to the second quickest route as to avoid compromising any Union sensitive activities.
    9.3 - Detainment Procedure
    When detaining a citizen, strict protocols must be followed as to ensure a timely and effective management of a detainee:
    1. Collect Citizens Name & CiD.
    2. Restrain Citizen as to ensure no harm can come to Union Property or staff.
    3. Search citizen as to ensure no harmful components or further contraband is found.
    4. Escort citizen to designated detainment zone in shortest route available.
    5. Place Citizen in detainment while restrained.
    6. Update citizens Civil history in Union-secured server.
    7. Do customary check every hour to ensure civilian is still within adequate parameters.
    8. Escort out of detainment and back into civilian populace upon completion of sentence.
    9.4 - Short-Term Detainee Protocol
    In the event of any Short-Term detainment, the above protocols should be started.
    9.5 - Long-Term Detainee Protocol
    In the event of a long-term detainment, after placing a citizen in detainment. The detaining officer shall contact Field Command for processing of a “Citizen Relocation” form. Upon filling out such a form, the citizen should be loaded onto the next available transport bound for Nova Prospekt. All transported detainees will be accompanied by a HAD detachment as to ensure a secure arrival to the facility.
     
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